{"id":1008,"date":"2026-03-25T14:14:29","date_gmt":"2026-03-25T14:14:29","guid":{"rendered":"https:\/\/ostrelgroup.com\/?page_id=1008"},"modified":"2026-03-25T14:42:02","modified_gmt":"2026-03-25T14:42:02","slug":"about-us","status":"publish","type":"page","link":"https:\/\/ostrelgroup.com\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t
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About Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Our Mission<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Empowering Success Through Core Values<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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At Ostrel Group, we\u2019re driven by our core values. We prioritise reliability, integrity, and innovation in our work. Our goal is to build strong partnerships with clients, ensuring they get high quality service and support. We’re here to not just fulfill needs, but to surpass what you expect. Join us as we grow and collaborate together.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tReliability: We keep our promises and stick to our commitments.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIntegrity: We operate honestly and transparently in every aspect.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tInnovation: We embrace new ideas to improve our services.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Working with us<\/h4>\t\t\t\t<\/div>\n\t\t
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    What we offer<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    Ostrel Group supplies Proteus Switchgear into the Croatian market, providing UK-manufactured low-voltage distribution equipment that is compliant with IEC \/ EN standards and competitive on price.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Our customers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    We supply wholesalers, contractors, installers, and system builders with both standard product ranges and project-specific equipment. From stock supply to full project requirements, we cover the same product platform.<\/p>

    We can only supply registered businesses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Proteus Switchgear Products<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    Proteus Switchgear is an established UK manufacturer covering the full low-voltage distribution chain, from incoming supply through to final circuits. The range includes switchgear, panelboards, consumer units, and circuit protection devices.<\/p>

    With over 30 years of experience, Proteus produces well-engineered equipment built for reliability and consistent performance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Can you support projects?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    Yes, get in touch and speak to us about your project. We can work together towards optimal solution for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Do you offer tech support?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    Absolutely! Our dedicated support team is here to help troubleshoot and answer any technical questions you may have. Don’t hesitate to ask for assistance at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    The UK is no longer in the EU. What is the process of getting your products?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    We manage the export of goods from the UK into Croatia, including logistics and all required export documentation.<\/p>

    Products are manufactured in the UK and shipped through standard freight and customs procedures. Depending on the agreed delivery terms (e.g. DAP or EXW), we can either arrange delivery to your site or supply to your chosen forwarder.<\/p>

    As the importer, you will need an EORI number<\/strong>.<\/p>

    An EORI (Economic Operators Registration and Identification) number is a unique ID used by EU customs authorities to process imports. It is required for customs clearance in Croatia. Most businesses involved in importing goods already have one; if not, it can be obtained through Croatian customs.<\/p>

    A customs broker (\u0161pediter)<\/strong> is typically used to handle the import declaration and clearance in Croatia. You can use your existing broker, or we can coordinate with one.<\/p>

    As Proteus products are manufactured in the UK, they qualify as UK-origin goods<\/strong>, meaning no import duty is payable<\/strong> under the UK\u2013EU Trade and Cooperation Agreement, provided the correct origin documentation is in place.<\/p>

    Croatian VAT is still payable on import<\/strong>. This is usually handled by your customs broker and may be recoverable depending on your VAT status.<\/p>

    From your side, the process remains straightforward, we handle the export, and the goods are delivered through established logistics and customs channels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    About Us Our Mission Empowering Success Through Core Values At Ostrel Group, we\u2019re driven by our core values. We prioritise reliability, integrity, and innovation in our work. Our goal is to build strong partnerships with clients, ensuring they get high quality service and support. We’re here to not just fulfill needs, but to surpass what […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1008","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"\nAbout Us - Ostrel Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ostrelgroup.com\/en\/about-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Us - Ostrel Group\" \/>\n<meta property=\"og:description\" content=\"About Us Our Mission Empowering Success Through Core Values At Ostrel Group, we\u2019re driven by our core values. We prioritise reliability, integrity, and innovation in our work. 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